Terms & Conditions
Rental Cancellations: To cancel your rental reservation please contact us via email and include your name and order number.
A 50% refund will be issued on cancellations made at least 1-week prior to the rental start date.
No refunds will be issued within 1-week of the rental start date.
Terms & Conditions
Rental and Damage Liability Waiver
I hereby agree that by renting any equipment from SUPrents LLC, I accept liability for any damages or injury that may occur while using any of the equipment- regardless of its condition- rented from SUPrents LLC. By signing this agreement I understand that I am waiving my right to bring a court of action to recover compensation or obtain any other remedy for any injury to myself, my property, or my death, however caused, arising out of my use of any equipment from SUPrents LLC. I understand that there are inherent risks associated with the activities offered by SUPrents LLC including but not limited to kayaking, standup paddle boarding and Onewheel electric skateboard use.
I understand that equipment and safety devices are provided for my use (such as the leash, and helmet). I understand that SUPrents LLC does not provide a personal flotation device (PFD). If I feel that I need a PFD it is my responsibility to provide my own. I agree that I will be solely responsible for proper use of safety and other equipment and procedures. It is my responsibility to inspect all equipment. I, the undersigned user-or guardian of user-HEREBY RELEASE on behalf of myself, my heirs, representatives, managers, successors, executors and administrators of SUPrents LLC its officers, agents, and employees from any cause of action, claims, or demands whatsoever including, but not limited to, a claim of negligence.
I also agree that if equipment is damaged, lost or misplaced that I rent from SUPrents LLC I will pay for the losses or damages. I agree that if SUPrents LLC incurs any cost associated with recovery of payment for damages or losses (such as court costs, collection costs and/or attorney costs) that I will reimburse or pay SUPrents LLC for these costs as well as the cost of the damaged items.
It is solely the discretion of SUPrents LLC to determine if damaged equipment will be repaired or replaced at the renter’s expense.
I agree that SUPrents LLC can charge my account daily late fees for any rental not returned on on the due date with or without my consent.
I agree that SUPrents LLC can charge the full retail price of any rental product not returned within 5-days of the expiration of the rental term without my consent.
I agree that SUPrents LLC can place a hold on my credit for any rental in the amount of the full retail price of the rented item. In the event that an order has to be cancelled a 6% credit card processing fee will be charged.
I (renters) am responsible for ensuring all equipment is properly used and attached. I also agree to not operate the equipment under the influence of drugs or alcohol.
SUPrents LLC. I understand that the terms of this agreement are legally binding and I certify that I am signing this agreement, after having carefully read it, of my own free will.