Here at suprents.com we are shaking up the paddle board rental industry. Like you, we’ve been victims of the limitations of renting a paddle board. Whether that limit is the location of the rental company, or the exorbitant costs charged by those rental companies we’ve felt the same pain that you guys have. When we started suprents.com we set out to change things and I think we have succeeded.
The first problem is a big one, the board is huge! At over 10 feet long you can’t just throw these things in the trunk of the car… unless you rent from us. With our inflatable paddle boards you are no longer limited to the bay, lake or bend in the river the where the rental hut is located. For instance, you’re on vacation in Kauai and you want to paddle in Hanalei Bay but the weather is terrible. With our boards you can throw them in your subcompact rental car and drive up to the Wailua River for a lazy river paddle. The point is, you are no longer limited by where you rent the board! You don’t have a roof rack on your rental car? Who cares! We can fit 4 boards in the trunk of an average sedan.
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Rental Cancellations: To cancel your rental reservation please contact us via email and include your name and order number.
A 50% refund will be issued on cancellations made at least 1-week prior to the rental start date.
No refunds will be issued within 1-week of the rental start date.
Terms & Conditions
Rental and Damage Liability Waiver
I hereby agree that by renting any equipment from Sup Rents LLC, I accept liability for any damages or injury that may occur while using any of the equipment- regardless of its condition- rented from Sup Rents LLC. By signing this agreement I understand that I am waiving my right to bring a court of action to recover compensation or obtain any other remedy for any injury to myself, my property, or my death, however caused, arising out of my use of any equipment from Sup Rents LLC. I understand that there are inherent risks associated with the activities offered by SUP Rents LLC including but not limited to kayaking, standup paddle boarding and Onewheel electric skateboard use.
I understand that equipment and safety devices are provided for my use (such as the leash, and helmet). I understand that SUP Rents LLC does not provide a personal flotation device (PFD). If I feel that I need a PFD it is my responsibility to provide my own. I agree that I will be solely responsible for proper use of safety and other equipment and procedures. It is my responsibility to inspect all equipment. I, the undersigned user-or guardian of user-HEREBY RELEASE on behalf of myself, my heirs, representatives, managers, successors, executors and administrators of Sup Rents LLC its officers, agents, and employees from any cause of action, claims, or demands whatsoever including, but not limited to, a claim of negligence.
I also agree that if equipment is damaged, lost or misplaced that I rent from Sup Rents LLC I will pay for the losses or damages. I agree that if Sup Rents LLC incurs any cost associated with recovery of payment for damages or losses (such as court costs, collection costs and/or attorney costs) that I will reimburse or pay Sup Rents LLC for these costs as well as the cost of the damaged items.
It is solely the discretion of Sup Rents LLC to determine if damaged equipment will be repaired or replaced at the renter’s expense.
I agree that SUP Rents LLC can charge my account daily late fees for any rental not returned on on the due date with or without my consent.
I agree that SUP Rents LLC can charge the full retail price of any rental product not returned within 5-days of the expiration of the rental term without my consent.
I (renters) am responsible for ensuring all equipment is properly used and attached. I also agree to not operate the equipment under the influence of drugs or alchohol.
Sup Rents LLC. I understand that the terms of this agreement are legally binding and I certify that I am signing this agreement, after having carefully read it, of my own free will.
Last updated: March 30, 2021
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
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Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
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Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
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Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.